Equality & Diversity

Diversity & Inclusion forms part of the CII’s key strategic objectives and is at the heart of all that the CII does.

The CIIs diversity and inclusion vision is based on the premise that ‘Every person counts and matters in keeping our sector moving, growing and working by creating an inclusive environment for all by, inspiring, engaging, communicating and involving all stakeholders.’

You can learn more about diversity and making your institute more diverse by reading through the PowerPoint presentations below as well as the diversity and inclusion standards document that has been created specifically for the network.

At the very least your institute should be collating an equality check list for each event it delivers for its members locally.

A blank events checklist for you to collate for each local event you run can be downloaded below.

You should ensure your council understands and, if necessary, endorces an equality and diversity policy for your local institute, your policy should be displayed on your website. It is also an important part of your accreditation renewal for events.

The CII has recently developed the documents and videos below to help staff, stakeholders and members understand the importance of diversity not just because it is the right thing to do, but because of the positive impact on our businesses, the sector as a whole and society in general. Please contact your Regional Membership Manager if you would like a print run of these documents to hand out at local CPD and networking events.

Diversity in Insurance video can be viewed here.

CII Values video can be viewed here.

CII Diversity Officers

Each local institute across the UK now has a diversity officer who must raise awareness of diversity and find solutions to any issues whilst ensuring that the local institute complies with appropriate equality and diversity legislation and requirements.

The diversity officer must also act as a facilitator in order to pass information between the CII and the local institute council.

Consequently, the diversity officer should develop a close working relationship with the Regional Membership Manager for the region.

The role will involve, but may not be limited to the following:

  • To ensure that diversity related issues are kept on local institute agendas and discussed within council meetings.
  • To provide feedback on CII diversity policies or diversity related policies from the local institute council to the CII.
  • To actively promote diversity within the local institute and local membership.
  • To provide guidance to local institute council members on diversity issues in conjunction with the network of CII Diversity Champions.
  • To ensure relevant checklists are completed as required for policies, processes and events that are delivered by local institutes.
  • To ensure the local institute is aware of all CII diversity initiatives, policies and practices.
  • To identify barriers to diversity and consider local solutions.

Diversity Officers can deliver the presentation below to members at local institute CPD events.

Protected Characteristics

The Equality Act 2010 replaced the previous equalities legislation that evolved over the preceding 45 years. It replaced nine statutes (including The Equal Pay Act 1970, the Sex Discrimination Act 1975, the Race Relations Acts 1975 and 2000, the Disability Discrimination Acts 1995 and 2005) and over 100 other pieces of legislation.

The protected characteristics under Section 4 of the Equality Act 2010 are:

Gender Reassignment
Marriage and Civil Partnership
Pregnancy and Maternity
Religion or Belief (including no belief)
Sexual Orientation

For additional information on each of the protect characteristics please click here.

Equality Inclusion Impact Assessments

The CII values and respects diversity and strives in all its activities to take account of and reflect the interests of all the people it serves.

Diversity values the differences which exist between people. These differences are embraced to promote an environment where everyone’s characteristics are valued, respected and fully utilised.

Equality is a shorthand term referring to the range of work aimed at ensuring the full and fair participation of marginalized or under-represented groups, where these groups may be excluded from full and fair participation as a result of discrimination and disadvantage, or other barriers. This has a particular reference to the protected characteristics set out in the Equality Act 2010 which are age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

What is an EIIA?

An Equality Inclusion Impact Assessment (EIIA) is a tool aimed at improving policy development and implementation by ensuring that individuals and teams think carefully about the likely impact of their work on different groups. It involves anticipating the effects of policies, procedures, and functions on different groups and making sure that any negative impacts are eliminated or minimised and opportunities for promoting and advancing equality and diversity are maximised.

Why should we complete EIIAs?

EIIAs, although not a legal requirement, are an extremely useful mechanism for:

A. preventing any potential discrimination before it occurs;

B. ensuring that everything your organisation does is as inclusive as possible;

C. providing a defence if a discrimination claim is made against the CII.

More information and an EIIA form can be downloaded below.

Inclusive Language

As the CII continues their diversity and inclusion journey, the language we use to describe identities can be used to galvanise inclusion and create a more welcoming environment for our local institute network.

Reflecting on the way we communicate means making the effort to understand the way that language unconsciously makes assumptions about people and reinforces dominant norms.

The guide below is intended to act as a point of reference for CII colleagues and stakeholders to help identify appropriate language and provides practical examples of preferred terms and phrases applicable to both oral and written communications. It is not by any means exhaustive or definitive, as language is a live thing that continuously evolves and appropriate terminology changes as culture and society shifts.

Offensive language includes words and phrases that:

Reinforce stereotypes
Reinforce derogatory labels
Exclude certain groups of people through assumptions, e.g. assuming white population is the norm
Patronise or trivialise certain groups of people
Cause discomfort or offence

The focus of these guidelines is not on protected characteristics, but on situations in which non-inclusive terms can inadvertently infiltrate communication.

As it happens, most of these situations revolve around protected characteristics.

The guide can be downloaded below.