Online CPD audio presentations

Remember your online CPD audio presentations, providing members with hours of CPD content at the click of a button, are now available via your website's events page.

They're a simple and effective way for members to undertake relevant CPD activity at their own convenience. The online content will supplement the already extensive range of face to face CPD events you are already offering. In 2013, members were able to access 380 local CPD events comprising of seminars, workshops and briefings, and you're on course to surpass that during 2014.

The concise, pre-recorded presentations cover a range of disciplines such as technical, regulatory, general business and soft skills subjects. Created and delivered by subject matter experts, the presentations provide practical insights into key issues facing insurance and financial services professionals. The first four CPD presentations were made available in April 2014, followed by a further four in May.

Please take every opportunity to remind or update members of their availability – at the end of the three month period your AMM will be able to provide data on the number of hits via your websites, to help you appraise your members' usage.

The online CPD audio presentations can be accessed by visiting the events pages of local Institute websites, or The following subjects will be covered by the presentations, all of which provide between 20-40 minutes of CPD activity that can be counted towards members' professional development plans:

April (now live)
Are You Still Treating Your Customers Fairly? Part One
The FCA – What's New?
Trends in Claims Against IFAs
Business Interruption Insurance

May (now live)
Are You Still Treating Your Customers Fairly? Part Two
Time Management
The Financial Ombudsman Service – Processes and Pitfalls
The CII Continuing Professional Development Scheme

Understanding Digital Risk
Engineering Insurance and Inspection
Using Recent Law to Succeed in Sales and Claims