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The Personal Finance Society (PFS) Festival of Financial Planning is set to return for the first time since 2022, with a two-day event at the NEC Birmingham this November. Registrations are now open for the festival, which expects to welcome over 3,000 delegates from across the UK.
The Chartered Insurance Institute (CII) says customer vulnerability management is an opportunity for firms, rather than a cost, in its latest ‘Road to Consumer Trust’ report, which sets a ‘proportionate, practical approach’ to vulnerability management and outcomes monitoring.
New data published by the Chartered Insurance Institute (‘CII’) today (31 March 2026) reveal that consumers believe insurers are responding to their concerns about loyalty. SME satisfaction also reaches a series high.
The Chartered Insurance Institute (CII) is partnering with Three Hands Insight and Chartered firms to improve the sector’s understanding of vulnerability management, and gain new insights and ideas to ensure more inclusive outcomes.