Post-event feedback

Post-event feedback is now an essential part of your CPD offering as it enables you to consider how your members view your CPD offering to ensure that you can develop your programme and meet your members' needs.

You can identify trends both positive and negative which will help you to shape your programme and ensure members continue to engage with your institute for their CPD needs.

The most efficient way of conducting feedback is to use the facility on the online booking system, which you can set to be issued to event attendees automatically.

A summary of responses is then collated and provided by the system. You can also create and issue attendance certificates via the online booking system.

Speak to your Regional Membership Manager if your institute has yet to introduce the online booking and survey facility.

If you need to send a printed version of a feedback form one can be downloaded below. Please note it is best practice to use your web CMS.

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