The Chartered Insurance Institute (CII) Group recognised outstanding contributions made by volunteers across its network today, in an award ceremony that took place during the organisation’s annual Network Conference in St Albans.
The Local Institute Volunteer Awards, sponsored by Aviva, celebrate individuals who have truly excelled in supporting the CII or Personal Finance Society (PFS) locally, regionally or nationally. Nominations are made by members in the British Isles who are invited to consider whether someone in their Local Institute, Council or PFS Committee is an unsung hero deserving of a Distinguished Service or Exceptional Service Award.
2026 Volunteer Award winners
Exceptional Service
- Jean Cookson, Insurance Institute of Sheffield
- Juliet Williams, Nottingham Insurance Institute
Distinguished Service
- Lee Smith, Insurance Institute of Southampton
- Lizzy Modi, Insurance Institute of Sussex
- Ray Johnson, Insurance Institute of Mid-Kent
- Richard Smith, Insurance Institute of Bristol
- Tracey Fisher MBE, Insurance Institute of Liverpool
Juliet Williams said: “Winning the Exceptional Service Award is a profound honour that holds significant meaning for me, both personally and professionally. As a longtime supporter of the Chartered Insurance Institute and being part of the insurance profession for 35 years, this recognition reflects not just my dedication to providing exemplary service, but also the collective efforts of the many volunteers and the broader insurance community.”
Jean Cookson said: “I was pleased and honoured to learn that I had won the Exceptional Service Award. It represents a recognition of the work I and many other volunteers do for our local institutes and I accept the award on behalf of the many volunteers around the country.”
Callum Beaton, President of the CII, said: “I am delighted to congratulate this year’s award winners and nominees, and extend my thanks for the exceptional commitment they have shown. Volunteers are an essential component to the work of the CII. Their time and dedication helps to support members and create a positive impact in local communities. These Awards are an important opportunity to recognise and celebrate the remarkable contribution they make.”