News

22 Apr 2026

Entries open for the PFS Personal Finance Awards 2026/27

Entries are now open for the Personal Finance Society (PFS) Personal Finance Awards 2026/27, celebrating excellence and professionalism across the personal finance sector. The Awards recognise firms and individuals who demonstrate outstanding expertise and consistently deliver good consumer outcomes.

20 Apr 2026

Caruth family opens new CII Member’s Lounge

On Friday (17 April) the family of Brian Caruth visited the new Chartered Insurance Institute (CII) offices on Old Broad Street in London to mark the official opening of the Caruth Lounge, a space designated for CII Members to use as required.

14 Apr 2026

PFS Festival of Financial Planning returns in 2026

The Personal Finance Society (PFS) Festival of Financial Planning is set to return for the first time since 2022, with a two-day event at the NEC Birmingham this November. Registrations are now open for the festival, which expects to welcome over 3,000 delegates from across the UK.

07 Apr 2026

CII: Vulnerability management is an opportunity for growth

The Chartered Insurance Institute (CII) says customer vulnerability management is an opportunity for firms, rather than a cost, in its latest ‘Road to Consumer Trust’ report, which sets a ‘proportionate, practical approach’ to vulnerability management and outcomes monitoring.

31 Mar 2026

Insurers responding to consumer concerns

New data published by the Chartered Insurance Institute (‘CII’) today (31 March 2026) reveal that consumers believe insurers are responding to their concerns about loyalty. SME satisfaction also reaches a series high.